I work with small businesses and entrepreneurs in establishing a strong branded online presence that creates a lasting first impression and compels others to do business with you. I have a process that uncovers your brand personality using two key assessments and customer research. I also have a secret ingredient that helps make the design process painless. ;) Once your website, which is today's first impression, is branded, we then move onto your social media presence so that all platforms send a clear brand message.
Next, we need to make sure that the online first impression is cohesive with your in-person presence. First, I help you hire the right person for your position and staff using a unique system not used by anyone else in the area. If you already have a great team, then I can train you and/or your staff is four key areas--personality styles, body language, flipping the like switch, and emotional intelligence-to increase profits, customer satisfaction, retention, and service, and team dynamics. Empower yourself and your staff to build trust within minutes, truly connect with your clients, and generate a referral engine.
My #1 entrepreneurial skill is selling, but I also have a unique twist in that I am an introvert. Selling is listening, understanding, and solving problems. I'm able to train your staff in sales, especially your reluctant sellers. My process is unique. I don't do typical. I get into the inside of your staff, the things holding them back, and then empower them with tools to build confidence as well as skill in sales.
Right off Main Street.