PenFed Credit Union is now hiring in Clovis, NM!

Pentagon Federal Credit Union (PENFED)
Job Description
Branch Support Representative – This position will act as Member Service Representative, Head Teller and/or a Teller to provide support in the absence of assigned staff.  A Branch Support Representative at PenFed will assist our members with transactions and inform our members of products and services we offer.  Other operational duties could include preparing loan documents, balance loan disbursements, balance cash drawers on a daily basis and order supplies for the branch as well as cross-selling, educating members on our online and mobile banking services as well as resolving member issues. A successful Branch Support Representative will have a solid work history with customer service and sales experience as well as the ability to work a flexible schedule.   

PenFed offers competitive wages and a a comprehensive benefits package.  We have generous tuition reimbursement and paid time off programs and volunteer opportunities within our local communities.

If you believe you have the qualifications and the drive to offer best in class customer service to our members and to each other, we want to hear from you!  Please go to or visit the link to submit your resume

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.  We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.  PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 571-289-4710.